Data at Club Card

What data we use

• If you write to us through this website: the business name, type of business, city, the business's WhatsApp number and email, and your message. Please use your business's details: we don't need your personal data to help you.
• With that submission we also receive the approximate country, the date, the language, the page, the plan if you chose one and, if you came from a campaign, its label. The IP address is used only to limit repeated submissions: we don't keep it, and it doesn't reach our inbox or our dashboard. Cloudflare, which delivers the website, may log it in its own systems.
• If you activate a club: the business name, its locations, a contact person, the login email and the WhatsApp number. We keep the acceptance with its date and the IP address at that moment.
• If you sign up for a plan: payment details are handled by Stripe, and we don't see them.
• If you talk to us on WhatsApp or Instagram: the account or number you write from and whatever you tell us. An automated assistant may reply.
• If we contact you without you having contacted us: the business name, its type, its city and the contact details the business publishes. They come from public business data on Instagram, OpenStreetMap and similar sources.

What we use it for

To reply to you, show you how your club would look, run it if you activate it and contact businesses to introduce Club Card. We don't sell this data.

Providers

• Cloudflare: hosts this website and receives the form and email.
• Supabase and Vercel: store and run the Club Card dashboard.
• Resend: sends the dashboard's emails.
• Stripe: processes payments from those who sign up for a plan.
• HighLevel: contacts, sales emails and automated assistant.
• Google: receives our email.
• Meta: WhatsApp and Instagram, if you write to us there.

These providers may process data outside your country.

How long

For as long as the conversation lasts and, if you activate a club, for as long as you use it. If you don't sign up, you can ask us to delete your data at any time.

Cookies and analytics

This website doesn't use tracking cookies or analytics tools.

How to ask us to stop contacting you

Reply "stop" to any message or write to hola@getclubcard.com. We stop contacting you on every channel and keep only what we need to avoid contacting you again. You can use the same email to ask us to correct or delete any data.

If you're a member of a club

Your data is managed by the business that runs the club. Check its notice on the club's page and ask that business for anything you need. Club Card runs the platform on the business's behalf.

Changes

If this page changes, we update the date above.